25 Apr 2017, 4:30 p.m.
This paper examines the development of digital governance, that is the use of the internet and ICTs by governments to provide services, and to involve the public in the policy making process.
The main goal of the paper is to understand, based on an extensive statistical analysis, how digital governance has developed over the past twenty years throughout established democracies and what has accounted for the changing patterns and levels of digital governance in these countries.
More specifically, the paper seeks to discover to what extent can the changes in institutional arrangements, organisational structure, and actors’ preferences account for the changing levels and patterns of digital governance.
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