Opportunity and threat: experimenting with Mzalendo
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Research on how to obtain more users, what information appeals to those users, and how to prompt them to engage with their institutions and politicians on issues that matter to them.

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Approaching research as a small team of developers
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The OpenAustralia Foundation run seven projects with just three full time and one part time staff. When do they find time for research?
Slide deck with speaker notes.

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Code for All: comparative models across borders
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Looking at different setups of the volunteer network across the globe. A slide deck.

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GovLab demonstrate The Open Governance Research Exchange (OGRX)
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GovLab launch OGRX, an online hub for quantitative and qualitative research on innovations in governance.

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Increasing voter knowledge of the ballot with Facebook
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Members of Facebook’s Civic Engagement team run through their democratic bolt-on to the social media site, Voting Plan. A slide deck.

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A democracy of feelings: revolutionising government through digital
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Audrey Tang, Minister for Digital, oversaw Taiwan’s transformation into one of the most open and participatory administrations in the world.

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Automating feedback – the answer for small civic tech teams?
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We all know it’s crucial, but if you’re a tiny team of developers, it’s hard to dedicate resources to study the impact of your work.

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The impacts of civic tech… on the people who make it
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When we talk about the impact of civic technology, we tend to look only at the impact on the end users. But what about the impact it has on the makers — the individuals who become creators and change agents?

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Creating new avenues
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Exploring the use of Bootlegger, a synchronous participatory media tool, to capture everyday stories, contributing to the production of a neighbourhood plan.

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The problem with impact measurement in civic tech
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Just how meaningful are the various types of impact measurements offered by civic tech startups, really? An honest look at what has value, and what counts for very little.

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Knowledge from failure: learnings from the Civic Tech Field Guide
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Discover the four common reasons that civic tech projects fail, gleaned from analysis of 800 tools, apps, platforms, and companies.

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Making waves: tech for water in Sierra Leone
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Water in Sierra Leone is a complicated issue. On the one hand, availability is high; on the other, access is unequally distributed. Civic tech can help, but it’s not the whole solution.

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Using tech and data to provide better support for new parents
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Shift discover that by removing judgement, online platforms become more accessible. Slide deck.

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Council as a platform: supporting the civics
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How do you effect the fundamental rethink from service user to service provider? Slide deck.

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How volunteers engage with government
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Volunteers drive a large proportion of civic tech activity around the world. The community organisation efforts of the Code for America network have exponentially increased the influence and impact of civic tech ideals and reshaped public expectations and government culture.

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Civic tech impact: what doesn’t work?
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This workshop provided space to explore a less talked-about side to civic tech: the very real barriers to long-term impact.

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Learning from setbacks: Civocracy and citizen consultations
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During development of Civocracy, expectations were high: however, at launch, the anticipated impact was found to be disappointingly lacking.

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The civic tech timeline: a recent history
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The Civic Tech Field Guide has collected and mapped hundreds of civic tech initiatives. The result is a comprehensive timeline demonstrating over a decade of growth in our field.

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The legal story of g0v.tw
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Legal frameworks have been a vital factor in g0v’s development, from the free software community to Creative Commons licenses, open data and open government — and each provided a framework that was fundamental to g0v’s own success.

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The impact of civic technology in Latin America
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Panel discussion. With examples from Latin America used as a starting point, insights are applicable for civic tech practitioners around the world.

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Using machine learning to identify food bank dependency early
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Data scientists worked with a foodbank in Huddersfield to understand whether they could predict which customers are most likely to be in need of future support, so that they could intervene early. A notes document.

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How to last in civic tech (especially now)
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Of the many live organisations listed in the Civic Tech Field Guide, only about 75 are more than ten years old. What are the factors that bring about such organisational longevity?

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Civic tech for smartphone beginners: is the future binary?
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As real-time data becomes increasingly important for decision-making, Integrity Action‘s DevelopmentCheck tool pushes those in positions of authority to deliver better public services and infrastructure projects.

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Engaging for the future: what do the public want from engagement, and how can digital deliver?
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What are the barriers preventing people from engaging in planning? How do people want to participate? What does good and effective engagement look like?

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Examples of civic technologies and their impacts
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Now that the Civic Technology sector has matured, we can take a step back and assess its worth.

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Impacts and challenges of civic tech experiments in India
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Venkatesh Kannaiah speaks about Civic Tech experiments in India, including I Change My City and I Paid A Bribe.

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The impacts of PopVote in Hong Kong
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Sharing the outcomes of a project that experimented with blockchain technologies to make an election process in Taiwan more secure from cyber attacks.

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Creating a live map of empty commercial spaces in London & findings from ‘Act Local: Empowering London’s neighbourhoods’ research
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Putting the capital’s unused commercial properties to use as ‘meanwhile spaces’. Slide deck.

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