At this TICTeC community gathering, we discussed if DPI can, and should, go beyond better service delivery, to provide opportunities for citizens to fully participate in their democracies.
Speakers: Richard Gevers (Head of Service Design and Delivery at the Digital Services Unit of The Presidency South Africa) and Sanna-Kaisa Saloranta (Specialist in the Democratic Innovations programme at Sitra, the Finnish Innovation Fund).
In his TICTeC 2025 presentation, Richard Gevers (Open Cities Lab) gives practical insights from South Africa’s groundbreaking Digital Mzansi initiative — a comprehensive programme to transform government service delivery through democratic Digital Public Infrastructure (DPI). Hear of the concrete progress that has been made, and plans for building open, inclusive digital systems that reach millions of citizens.