Lessons from Mexico: what works in public sector innovative and civic technology
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How do you make the Mexican government become a platform for innovation? Running through Reboot’s theory of change and outcomes. A slide deck.

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Disaster preparedness: a universal tech solution?
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In 2013, the Red Cross’s Global Disaster Preparedness Center (GDPC) developed two smartphone app templates, one for First Aid preparedness and one for Multi-Hazard preparedness.

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The state of civic tech: beneath the surface
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Looking beneath the surface at the state of civic tech by tracing the dependency graph — the links between software and its constituent parts.

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Design for civic participation
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One of mySociety’s designers takes us through the main civic tech product design lessons he’s learnt while working at the organisation.

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Design principles for re-engaging disaffected citizens
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This paper assesses the impact of a design process to understand root causes of anti-government populism, and the means of reversing its spread.

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Making waves: tech for water in Sierra Leone
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Water in Sierra Leone is a complicated issue. On the one hand, availability is high; on the other, access is unequally distributed. Civic tech can help, but it’s not the whole solution.

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Making responsible tech the new normal
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Following Martha Lane Fox’s keynote speech, Doteveryone asks how we can foster collaborations between policy makers, civil society and the tech industry to ensure responsible tech becomes the normal.

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Using tech and data to provide better support for new parents
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Shift discover that by removing judgement, online platforms become more accessible. Slide deck.

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Inclusive governance: bringing all voices on board for the design and delivery of policies and public services
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Technology has brought many opportunities to change the way that governments and citizens can interact – but it has also brought challenges.

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Engagement metrics for social impact
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A workshop exploring how to develop better metrics that can serve organisational missions, using two technology platforms for civic engagement.

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How GOV.UK common platforms are helping local authorities transform services for their residents
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Sharing components across different areas has helped GOV.UK make efficiencies in processes such as online payments. A slide deck.

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Creating a cross-local government user research plan
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A slide deck, in which Hackney and Croydon Councils present experimental approaches to user research.

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Enabling local people to participate in the design of civic and public life
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Looking at two projects which used civic tech to better engage with public: design services to be used by local people; and collecting opinions about autonomous vehicles. A notes document.

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Civic tech for smartphone beginners: is the future binary?
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As real-time data becomes increasingly important for decision-making, Integrity Action‘s DevelopmentCheck tool pushes those in positions of authority to deliver better public services and infrastructure projects.

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Understanding the small hurdles that block community engagement, with behavioural design
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Across South Africa, municipalities recognise that community engagement in local policy-making is crucial for effective governance, but they nonetheless struggle with low and unrepresentative participation.

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Don’t build it: a practical guide for those building civic tech
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Lessons learned from four years spent building Grassroot, a civic technology platform in South Africa.

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Impacts of open data standards on transparency tools
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Most open data initiatives assume the provision of data by governments which will be used by a variety of sectors for the good of all. But for some, the promises of Open Data fall far short of the reality.

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