Scott Butterfield

Strategy, Policy and Research Manager

Blackpool Council

Speaking In

Leave no-one behind: overcoming hurdles to online citizen assemblies

As with so many planned events, COVID meant that a neighbourhood climate assembly for Blackpool in the UK had to be conducted online. But there was an issue: with the participants coming from within the top 10% of the most deprived population in England, digital literacy and lack of access to equipment would provide significant hurdles to participation.

FutureGov were able to overcome these barriers, and the remedies they put in place resulted in 100% attendance and retention. It had some unexpected but heartwarming consequences, too.