TICTeC Local 2018

Where Civic Tech meets Local Government

Tuesday 6th November 2018, The Federation, Manchester

One day of inspiring talks and presentations that left us buzzing with new ideas

On 6th November 2018, mySociety hosted the first ever TICTeC Local event at The Federation in Manchester. The event bought together 100 local government representatives, CSOs, practitioners, academics, private sector representatives and researchers from across the UK and beyond. Thank you to all who came.

Read our wrap-up report for a summary of this fantastic event.

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Conference resources

  • Presentation slides from the event can be found over on the mySociety Slideshare account
  • Photos from the event can be found over on Flickr
  • The event's full agenda can be viewed here
  • Follow the hashtag #TICTeCLocal on social media to read updates from the conference as they happened, as well as pre and post conference thoughts.

Speakers included

  • Alison McKenzie-Folan

    Deputy CEO and Digital Transformation Lead

    Wigan Council

  • Andrea Bowes

    Data and Information Systems Technical Architect

    Lincolnshire County Council

  • Beatrice Karol Burks

    Studio Director


  • Carl Whistlecraft

    Head of Democracy

    Kirklees Council

  • Eddie Copeland

    Director of Government Innovation


  • Emer Coleman

    Digital Leader

    The Federation

  • Jon Alexander


    New Citizenship Project

  • José María Becerra González

    Consul Project

    Madrid City Council

  • Michelle Brook

    Managing Director (UK)

    The Democratic Society

  • Paul Maltby

    Chief Digital Officer

    Ministry for Housing Communities and Local Government

  • Sarah Drummond

    Co-founder and MD


  • Theo Blackwell

    Chief Digital Officer



The Defiant Space, The Federation, Manchester, M4 4BF.

Tuesday 6th November 2018.

  • Conference registration & refreshments

  • Welcome to TICTeC Local

    • Mark Cridge (Chief Executive, mySociety)
  • Civic Tech and Local Gov: the evidence base

    • Dr Rebecca Rumbul (Head of Research, mySociety)
    The research on Civic Tech at the local level shows us what’s already working — and provides ample inspiration for new initiatives.
  • Opening keynote: Fixing the plumbing

    • Paul Maltby (Chief Digital Officer, Ministry of Housing, Communities & Local Government)
    MHCLG will share how they are helping Local Government to ‘fix the plumbing’, by putting the basics in place now — and quickly.
  • Introducing Public Square

    • Michelle Brook (Democratic Society)
    • Mel Stevens (Democratic Society)
    Citizen participation is often low, but the desire to get things changed is rising. Public Square will explore how to increase democratic engagement beyond elections.
  • Refreshment break

  • Where Civic Tech meets Local Government

    Inspiring projects that are showing results — across a broad range of policy areas.

    FixMyStreet Pro: Better street reporting for citizens and councils

    • Andrea Bowes (Data and Information Systems Technical Architect, Lincolnshire County Council)

    Making Waves: Tech for Water in Sierra Leone

    • Zara Rahman (Research, Engagement and Communities Team Lead, The Engine Room)

    Family Story: How technology can better support Children’s Services

    • Beatrice Karol Burks and Elle Tweedy (Futuregov)

    Council as a platform: Supporting the civics

    • Sarah Drummond (Co-founder and MD, Snook)

    Revealing the hidden patterns in local democracy

    • Julian Tait and Jamie Whyte (Open Data Manchester)

    Cloud - is it just pie in the sky?

    • Helen Gerling (Director of Consultancy, Shaping Cloud)

    Using tech and data to provide better support for new parents

    • Tayo Medupin (Innovation Director, Shift)
  • Lunch

  • The citizen shift

    • Jon Alexander (Founding Partner, New Citizenship Project)
    Democracy needs a helping hand. How can we promote the role of the citizen and encourage better participation in society?
  • Panel discussion: Reaching the furthest first

    • Eddie Copeland (Director of Government Innovation, Nesta)
    • Beatrice Karol Burks (Studio Director, Futuregov)
    • Dr Eloise Elliott-Taysom (Product Lead, IF)
    • Nick Stanhope (Founder and CEO, Shift)
    • Steve Skelton (Strategic Head: Policy & Information Services, Stockport Council)
    Decisions made at the local level can have an impact on the opportunities, living standards, health and happiness of thousands of people. We hear from panellists who are putting ethical considerations at the forefront.
  • The Consul project for citizen participation

    • José María Becerra González (Consul Project at Madrid City Council)
    Consul’s participation software is used by 90 governments in 18 different countries, giving citizens a voice in decisions about their own neighbourhoods. Jose highlights experiences within Madrid City Council as well as the global impact of Consul.
  • Refreshment break

  • Panel discussion: Citizens or customers

    • Miranda Marcus (Research and Development Programme Lead, The Open Data Institute)
    • Jose Maria Becerra Gonzalez (Consul Project, Madrid City Council)
    • Jon Alexander (Founding Partner, New Citizenship Project)
    • Carl Whistlecraft (Head of Democracy, Kirklees Council)
    • Sarah Drummond (Co-founder and MD, Snook)
    The way a council talks about its residents can reveal a lot about their ethos. Can we reshape the government-to-citizen relationship for the good of all?
  • Closing keynote: The Deal

    • Alison McKenzie-Folan (Deputy CEO and Digital Transformation Lead, Wigan Council)
    Wigan are trying something new: a contract between residents and the council as both sides strive for a better borough. Alison shares the lessons and impacts so far.
  • Panel discussion: Making it happen

    • Emer Coleman (Digital Leader, The Federation)
    • Paul Maltby (CDO, Ministry of Housing, Communities & Local Government)
    • Alison McKenzie-Folan (Deputy CEO and Digital Transformation Lead, Wigan Council)
    • Phil Swan (Chief Information Officer, Greater Manchester Combined Authority)
    Today’s all about inspiring ideas — but how are we going to get them implemented? Hear from the decision makers about what it’ll take to put things in motion.
  • Wrap up

    • Linda O’Halloran (Head of Local Digital Collaboration Unit, Ministry of Housing, Communities & Local Government)
    Summing up and reflection on the day’s events and what we’ve learned.
  • Finish


Thank you to FutureGov and Shaping Cloud for sponsoring a number of free tickets for public sector attendees to attend TICTeC Local. Thanks also to The Federation in Manchester for supporting the event by providing free venue space.

FutureGov reform public services by supporting organisations through digital transformation and service design. They believe in the power of 21st-century organisations to deliver the highest quality, citizen-centred services that have a lasting impact for all.

The Federation is a community of digital businesses and innovators in Manchester, built on ethical values.

Shaping Cloud are a company dedicated to helping the public sector embrace the opportunities provided by public and hybrid cloud.

mySociety is a charity and relies on sponsorship and ticket sales to make events like TICTeC and TICTeC Local happen. If you're interested in hearing about sponsorship opportunities at future TICTeC and TICTeC Local events then please get in touch with Gemma Moulder to discuss further.