Using AI to process and make sense of resident input: learnings from 100 local governments

June 13, 2024

Date
3:05 pm—3:25 pm · June 13, 2024
Room
Herschel Room / Livestreamed
Discover the power of artificial intelligence for processing public input, as Citizenlab draw on comprehensive insights from over 100 local governments worldwide that have implemented their AI Analysis and Sensemaking tool. Gain a new understanding of the practical applications of AI in public consultations, including challenges faced and unexplored areas for innovation.

Longer description:

Discover the power of artificial intelligence for processing public input, as Citizenlab draw on comprehensive insights from over 100 local governments worldwide that have implemented their AI Analysis and Sensemaking tool.

These municipalities navigated the complexities of enhancing public participation through technology. Key highlights include the innovative use of AI to analyse vast amounts of resident feedback, the impact of machine learning in identifying key themes and sentiments, the development of insights that delve into specific differences amongst community needs and concerns, and semi-automated reporting mechanisms that can help speed up the process of closing the loop with residents. 

Gain a new understanding of the practical applications of AI in public consultations, including challenges faced and unexplored areas for innovation. Case studies demonstrate the tangible benefits of AI in fostering a more engaged, informed, and responsive government.

Speakers