Opportunity and threat: experimenting with Mzalendo
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Research on how to obtain more users, what information appeals to those users, and how to prompt them to engage with their institutions and politicians on issues that matter to them.

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Lessons from Mexico: what works in public sector innovative and civic technology
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How do you make the Mexican government become a platform for innovation? Running through Reboot’s theory of change and outcomes. A slide deck.

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Congreso Interactivo, Elegilegi and DEMOS
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Three cases of citizen participation through technology and three different research methods used to understand impact. A slide deck.

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ICT and governance in East Africa: preliminary study findings from Kenya, Uganda and Tanzania
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A look at civic tech that has facilitated two-way interaction between representatives and citizens. A slide deck.

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Big data platforms for a better politics
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How citizens and campaigns have used the Crowdpac platform in the US, the UK and France, with particular emphasis on the French elections.

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If you build it, will they come?
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Anna Ścisłowska argues that data is not enough to engage citizens — they need stories, crafted by journalists and analysts.

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Increasing voter knowledge of the ballot with Facebook
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Members of Facebook’s Civic Engagement team run through their democratic bolt-on to the social media site, Voting Plan. A slide deck.

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RTI platforms as a force for positive change
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RTI (also known as FOI) laws create a new type of relationship between government and civil society. Fumega and Scrollini argue that civil society-led FOI portals have affected RTI regimes in a positive way.

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What does ‘relevant open data’ even mean?
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The Global Open Data Index seeks to audit the availability of open government data relevant to civil society. But who is ‘civil society’? And which data is important to what part of civil society?

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A democracy of feelings: revolutionising government through digital
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Audrey Tang, Minister for Digital, oversaw Taiwan’s transformation into one of the most open and participatory administrations in the world.

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Designing for monitorial citizenship
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A qualitative meta-analysis of the existing literature and additional original case studies, organising monitorial citizenship tools into thematic groups.

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Data collaboratives: an assessment of new ways to use data for civic impact
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While the impact of open government data has become more understood, little is known about the practice, potential and impact of sharing proprietary datasets to solve civic problems.

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WhatsApp for better public service delivery
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Governments seeking to harness existing communication trends also must grapple with the additional constraints that come with adapting to these rather inflexible platforms.

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The interested bystander, in context
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The interested bystander is an individual who is civically aware, but not civically active.

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The political construction of accountability keywords: lessons from action-research
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Reflections on the political origins and implications of terms in the accountability field, addressing their invention, translation, appropriation and circulation in different contexts.

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Impacts of anti-corruption pledge trackers
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Learn about a tool that had a simple research question at its heart: “What progress has the UK government made in delivering on the anti-corruption commitments made at the 2016 Anti-Corruption Summit?”

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How a crowdsourced FOI campaign improved EU transparency
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Years of FOI requests and appeals finally led to the turning point in Access Info Europe’s quest to open up travel expenses: an online request campaign.

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Blockchain for civic change: can it deliver?
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A panel offers insights into Blockchain, the much-hyped technology, widely heralded as the answer to a vast array of public problems.

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Design principles for re-engaging disaffected citizens
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This paper assesses the impact of a design process to understand root causes of anti-government populism, and the means of reversing its spread.

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WriteToThem: an analysis
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This paper argues that mySociety’s contact-your-representative service seems not to generate high levels of interactivity between citizens and the elected; and is often used for purposes not intended by its makers nor necessarily appreciated by the elected.

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Crowdsourcing subjective perceptions of neighbourhood disorder: interpreting bias in open data
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Datasets produced as a result of people’s online activities offer new lines of enquiry in social science, in particular for concepts related to crime and disorder.

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PISA4U: empowering teachers through online global peer collaboration
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How an online platform brought policy experts closer to the people their recommendations are meant to impact – teachers.

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Civic tech in Nigeria: what works?
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Before you build internet-dependent civic tech, makes sure your intended audience has good data coverage – and other learnings from Nigeria.

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Democracy as an obstacle to impact: the Nordic race to the bottom in open government
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Despite worldwide recognition as leaders in democratic governance, the Nordic countries have displayed consistent and remarkably similar poor performance in Open Government Partnership implementation.

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Civic tech for governmental change
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The appropriation by the government of civic tech tools created a dynamic of change inside government which was largely unexpected.

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Why do governments publish open data?
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A critical view on government’s motivations for publishing datasets, also exploring how these might translate into better public trust, participation, government accountability and sustainability.

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Value for money meets value for many: open contracting and civic participation
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Civic tech that can use open contracting data to save money and improve services generates massive improvements in government spending and quality of life.

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Two heads are better than one: working with governments
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Governments have a wealth of knowledge about the needs of their citizens. Civic tech organisations often have innovative technologies that can meet those needs.

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Revealing the hidden patterns in local democracy
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New ways to look at the world, with data. This presentation included some beautiful charts for those who love data visualisation. Slide deck.

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Seeing like a state: lessons from building an open data support team
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Technologiestiftung Berlin started with the hypothesis that the main obstacle for progress in Open Data was a lack of digital expertise in government. This turned out to be wrong.

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How volunteers engage with government
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Volunteers drive a large proportion of civic tech activity around the world. The community organisation efforts of the Code for America network have exponentially increased the influence and impact of civic tech ideals and reshaped public expectations and government culture.

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When civic tech collaborates with government: what works?
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In countries with more autocratic governments, traditional models are not effective at improving institutional performance, and impact on citizens is often very limited. ePaństwo are testing new models and already seeing promising outcomes.

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Inclusive governance: bringing all voices on board for the design and delivery of policies and public services
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Technology has brought many opportunities to change the way that governments and citizens can interact – but it has also brought challenges.

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Fostering democractic societies to fight platform populists: the Brazilian experience
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The keynote of TICTeC 2019 and an inspiring look at what citizen-led activism and direct engagement can achieve – even when things look hopeless.

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Evaluating the impacts of voter information campaigns
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What makes effective content; what are the best methods of communication; and how best to evaluate impact on voter information, behaviour, and candidate response?

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The Open Government Partnership Multi-Donor trust fund: research on the impact of open government and participatory democracy
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The OGP and several partners established a funding mechanism, the OGP MDTF, to expand research activities in the areas of open government, public participation, and civic tech.

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What holds government back from helping civic tech projects scale?
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Classifying some of the factors that are holding back efficient public-private partnerships in civic tech, and looking at the feasibility and impact of some mitigation strategies.

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Learning from setbacks: Civocracy and citizen consultations
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During development of Civocracy, expectations were high: however, at launch, the anticipated impact was found to be disappointingly lacking.

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Participatory budgeting in Paris
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Every year, the city of Paris puts aside 100 million Euros to fund projects chosen by its own inhabitants.

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Digital democracy as a response to the gilets jaunes
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French MP Paula Forteza joins the dots between the discontent shown by the gilets jaunes demonstrators, and the increased empowerment fostered by participatory democracy tools.

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The state of civic tech and gov tech in France
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The influences and tensions that shape the civic tech ecosystem, using local governments as a case study to see how tools are used and perceived by public institutions.

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Not all promises are equal: towards better promise trackers
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Typically, parties make hundreds of campaign promises. Some are hugely significant to the result of elections; others hardly mentioned. Despite this, Promise Trackers currently treat all promises equally.

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Participatory budgeting: the opportunities and limitations of what civic tech can do
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A deep dive into whether, and how, technologies can enhance the unique value proposition of participatory budgeting initiatives.

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Same process, different outcomes: mapping participatory budgeting in France
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What’s the difference between Brazil and France? The degree to which participatory budgeting has changed citizen engagement.

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Decidim and the Municipal Action Plan in Barcelona: co-producing and auditing public policy through a political network
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Decidim.barcelona enabled an online/offline process for the Municipal Action Plan of Barcelona, the roadmap for the government’s public policies.

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The legal story of g0v.tw
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Legal frameworks have been a vital factor in g0v’s development, from the free software community to Creative Commons licenses, open data and open government — and each provided a framework that was fundamental to g0v’s own success.

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The civic tech ecosystem in Nigeria
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Mapping the organisations in the accountability and civic tech space in Nigeria to identify strengths, weaknesses, opportunities and threats – and areas for collaboration.

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Seeing like a state: lessons from building an Open Data support team
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The ODIS project started with the hypothesis that the main obstacle for progress in Open Data was a lack of digital expertise in government. This turned out to be wrong.

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Civic tech to empower democracy and increase civic engagement: local examples from the US
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Learn how US civic tech organisations are deploying a variety of means to get citizens engaged.

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Keynote: Nanjala Nyabola
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A key theme for Nanjala is the effect that technology is having on politics — in her home country of Kenya, but also across Africa and globally.

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Technology and public participation in constitution making
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An overview of efforts to deploy technological tools in bottom-up constitution making initiatives.

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Changing a constitution
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Constitutional revision has been a long running theme for Iceland in recent years. Now they’ve been through a wide-ranging public consultation on changes to the nation’s constitution.

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Lessons learned from building democracy’s database
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Hear about ten years of successes and failures in gathering local legislative district and elected official data for the Cicero database project, as well as details about the impacts this data has had on hundreds of users.

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Accountability through petitions: elections 2019
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Could a shift to digital accountability happen, if candidates are exposed to local and national petitions?

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Pledge trackers as catalysts for accountability
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Transparency International UK’s Promise to Practice project tracks and advocates for the implementation of governments’ anti-corruption commitments made at the 2016 London Anti-Corruption Summit.

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From citizens to data points: the datafication of citizen engagement
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Technologies such as constituent databases are helpful for collecting, storing, and analysing constituent communication, but they promote the datafication of citizen information.

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The FOI Clearing House: an openDemocracy investigation into Freedom of Information at the heart of government
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The Clearing House is a unit within the UK Cabinet Office that “advises on” and “coordinates” FOI requests referred by government departments.

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Watch this space (and pay for it): Alaveteli-driven exposure of the misuse of public resources in an election campaign
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Quaint footage of seaside towns and villages, and boasts about successful projects, in fact concealed a misuse of public resources for the purposes of incumbents’ campaigns.

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Regulating Access to Information
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mySociety discusses their work comparing different systems of regulation in place within the UK’s devolved nations, and share parts of their upcoming research comparing systems of regulation across Europe.

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Keeping track of open data in times of political change
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Latin America is experiencing a significant change in terms of government and citizen relationships as well as changes in government administration due to the electoral cycle in the region.

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Our COVID consultation journey: from a small initiative to the desk of the president
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What should the post-COVID world look like? Civocracy wanted to find out about the hopes and dreams of the French public — but also, what they were willing to sacrifice to make the change happen.

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It takes two: when citizens and Congress Members deliberate online
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Researchers invited 150 constituents that were representative of the district to a week-long, single topic, online forum with their Member of Congress.

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Digitising parliaments: it took a pandemic
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Things that once were deemed by governments as impossible or not important enough – like remote voting – have become a reality in parliaments across the world since the emergence of COVID-19.

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Serenata de Amor: tracking Congresspeople’s expense claims in Brazil
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Using data on Lower House representatives’ expense reimbursements, the Serenata de Amor Operation team built an artificial intelligence capable of analysing each expense and rating it for the probability of having broken the law.

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Findings of the Taiwan Open Government Report
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Open Culture Foundation finds that there are significant structural issues at stake which, if left unfixed, will leave the concept of Open Government as little more than a beautiful slogan for Taiwan.

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An analysis of ‘g0v’ for collaborative participation
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g0v is a distributed, civic hacker community in Taiwan. Its members collaborate to bridge the information gap between the government and citizens — and to enlighten and empower citizens to oversee the government.

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The impacts of PopVote in Hong Kong
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Sharing the outcomes of a project that experimented with blockchain technologies to make an election process in Taiwan more secure from cyber attacks.

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Digital skills training for better citizen participation in France
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Video footage of TICTeC@Taipei conference session by French Digital Agency, a governmental agency overseen by the Ministry for the Economy.

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Technology for civic participation/engagement: Q&A
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Questions from the floor for this TICTeC@Taipei session’s panelists.

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Taiwan Open Government report release forum
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This discussion, in Chinese, was livestreamed and can now be watched as a video.

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Struggling democracy: how can civic tech fight against openwashing
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Video footage of TICTeC@Taipei conference session featuring panellists from Open Culture Foundation (Taiwan), Code for Pakistan, Sinar Project (Malaysia), Thai Netizen Network and Code for Japan.

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Civic tech for following the money: Q&A
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The audience put questions to the panel at TICTeC@Taipei.

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Civic Tech for better communities and improved service delivery: Q&A
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Questions from the audience, answered by the panel at TICTeC@Taipei.

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Election Violence Tracker, Nigeria
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A TICTeC Labs grant allowed PolicyLab Africa to launch this project, an open-source reporting tool that enables citizens to document and report violent incidents during Nigeria’s elections.

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Q&A for “Technology for civic participation/engagement”
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Audience questions for the sessions in this section of TICTeC@Taipei, covering participation tech for Taiwan, France and Hong Kong.

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Q&A for “Civic tech for following the money”
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The audience pose questions ta TICTeC@Taipei across the presentations on procurement, contracting and budget tracking.

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Q&A for “Civic tech for better communities and improved service delivery”
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Over to the audience for questions across the five sessions that made up this strand of TICTeC@Taipei.

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