The sociodynamics of online political behaviour: the case of lapetition.be
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When 90% of a petition site’s users are ‘lurkers’, it is harder to claim outcomes are representative. Slide deck.
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Lessons from Mexico: what works in public sector innovative and civic technology
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How do you make the Mexican government become a platform for innovation? Running through Reboot’s theory of change and outcomes. A slide deck.
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Congreso Interactivo, Elegilegi and DEMOS
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Three cases of citizen participation through technology and three different research methods used to understand impact. A slide deck.
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ICT and governance in East Africa: preliminary study findings from Kenya, Uganda and Tanzania
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A look at civic tech that has facilitated two-way interaction between representatives and citizens. A slide deck.
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Civic engagement: the paradox of crowdsourcing lies
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Slide deck on which you can read the entire paper.
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Mobile civic tech: encouraging accountability or increasing inequality?
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Mobile technology has quickly become pervasive in civic tech – but there is much about its impact that we don’t yet fully understand.
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Media coverage and elections: tracking news stories on politicians
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First findings from a project to bolster trust in the political system and mainstream media, through the use of transparency.
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Political matchmaking online: changing the electorate?
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Research into the impact of voting advice applications, which help citizens choose which candidate to opt for, by offering an explicit ranking of viable options.
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Big data platforms for a better politics
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How citizens and campaigns have used the Crowdpac platform in the US, the UK and France, with particular emphasis on the French elections.
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If you build it, will they come?
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Anna Ścisłowska argues that data is not enough to engage citizens — they need stories, crafted by journalists and analysts.
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Increasing voter knowledge of the ballot with Facebook
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Members of Facebook’s Civic Engagement team run through their democratic bolt-on to the social media site, Voting Plan. A slide deck.
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Look who’s talking
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The Open Government Partnership is perhaps the most prominent international effort to connect citizens and governments through the use of technology.
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A democracy of feelings: revolutionising government through digital
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Audrey Tang, Minister for Digital, oversaw Taiwan’s transformation into one of the most open and participatory administrations in the world.
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Designing for monitorial citizenship
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A qualitative meta-analysis of the existing literature and additional original case studies, organising monitorial citizenship tools into thematic groups.
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Discussions and decisions on Decidim: data analysis of Barcelona’s participatory democracy
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Using Decidim Barcelona’s Open Data API to analyse the political process of participatory democracy in the city.
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Designing for digital democracy
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EngageTech, not just online engagement, is critical for representative democracy. How are governments now designing for digital democracy? Slide deck.
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WhatsApp for better public service delivery
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Governments seeking to harness existing communication trends also must grapple with the additional constraints that come with adapting to these rather inflexible platforms.
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The interested bystander, in context
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The interested bystander is an individual who is civically aware, but not civically active.
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The political construction of accountability keywords: lessons from action-research
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Reflections on the political origins and implications of terms in the accountability field, addressing their invention, translation, appropriation and circulation in different contexts.
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Impacts of anti-corruption pledge trackers
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Learn about a tool that had a simple research question at its heart: “What progress has the UK government made in delivering on the anti-corruption commitments made at the 2016 Anti-Corruption Summit?”
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Bridging the gap between parliament and the people
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How the Centre for Policy Analysis are using technology and multimedia tools to make information on Parliament more accessible for mainstream online audiences.
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WriteToThem: an analysis
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This paper argues that mySociety’s contact-your-representative service seems not to generate high levels of interactivity between citizens and the elected; and is often used for purposes not intended by its makers nor necessarily appreciated by the elected.
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Civic tech in Nigeria: what works?
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Before you build internet-dependent civic tech, makes sure your intended audience has good data coverage – and other learnings from Nigeria.
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Diverting hate speech with simple online tools
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A modified version of iHub Kenya’s Umati project monitored and countered hate speech during the country’s elections of 2015. Learn about the link between events offline and hate speech online, that allow triggers to be identified.
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Civic tech for governmental change
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The appropriation by the government of civic tech tools created a dynamic of change inside government which was largely unexpected.
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Social media vs traditional media in electoral coverage
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Polarisation in social media has become a major concern, with these platforms spreading misinformation, fostering confirmation bias and increasing segregation. But social media can also have a positive effect on democracy.
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Words from Google: supporting the civic tech ecosystem
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Google’s commitment to the civic tech field, outlining why the search engine giant believes it to be of such critical importance in the current age.
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Five years of Citizen Budget: an impact assessment
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With over 120 Citizen Budgets implemented across North America, Open North have undertaken research on the impact of the tool in different cities.
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Inclusive governance: bringing all voices on board for the design and delivery of policies and public services
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Technology has brought many opportunities to change the way that governments and citizens can interact – but it has also brought challenges.
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Learning from setbacks: Civocracy and citizen consultations
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During development of Civocracy, expectations were high: however, at launch, the anticipated impact was found to be disappointingly lacking.
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Participatory budgeting in Paris
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Every year, the city of Paris puts aside 100 million Euros to fund projects chosen by its own inhabitants.
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Digital democracy as a response to the gilets jaunes
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French MP Paula Forteza joins the dots between the discontent shown by the gilets jaunes demonstrators, and the increased empowerment fostered by participatory democracy tools.
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The state of civic tech and gov tech in France
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The influences and tensions that shape the civic tech ecosystem, using local governments as a case study to see how tools are used and perceived by public institutions.
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Not all promises are equal: towards better promise trackers
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Typically, parties make hundreds of campaign promises. Some are hugely significant to the result of elections; others hardly mentioned. Despite this, Promise Trackers currently treat all promises equally.
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Participatory budgeting: the opportunities and limitations of what civic tech can do
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A deep dive into whether, and how, technologies can enhance the unique value proposition of participatory budgeting initiatives.
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Same process, different outcomes: mapping participatory budgeting in France
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What’s the difference between Brazil and France? The degree to which participatory budgeting has changed citizen engagement.
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Decidim and the Municipal Action Plan in Barcelona: co-producing and auditing public policy through a political network
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Decidim.barcelona enabled an online/offline process for the Municipal Action Plan of Barcelona, the roadmap for the government’s public policies.
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Preventing abuse on Facebook during the 2018 US midterm elections
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A behind-the-scenes look at how Facebook attempted to identify and combat coordinated attempts at manipulation and voter suppression on their platform.
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mySociety research: evidence and impact
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TICTEC Local 2019 was kicked off with an overarching look at the meaning, evidence and impact of local digital. Slide deck.
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What role can digital technologies play in citizen participation?
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Panelists from the UK’s Department for Digital, Culture Media & Sport, FutureGov, Westminster University and Involve discuss how civic tech can foster citizen engagement. Notes document.
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Civic tech to empower democracy and increase civic engagement: local examples from the US
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Learn how US civic tech organisations are deploying a variety of means to get citizens engaged.
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The impacts of civic tech for elections in the UK
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An overview of the work of Democracy Club, which leads a huge effort in crowdsourcing data every time there’s a UK election. A slide deck.
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Technology and public participation in constitution making
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An overview of efforts to deploy technological tools in bottom-up constitution making initiatives.
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Changing a constitution
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Constitutional revision has been a long running theme for Iceland in recent years. Now they’ve been through a wide-ranging public consultation on changes to the nation’s constitution.
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Lessons learned from building democracy’s database
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Hear about ten years of successes and failures in gathering local legislative district and elected official data for the Cicero database project, as well as details about the impacts this data has had on hundreds of users.
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Future of tech and democracy at the city of Reykjavík
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Sigurlaug Anna Jóhannsdóttir is a Democracy advisor at the City of Reykjavik Council in Iceland.
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Fireside chat: Hollie Russon Gilman
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Hollie Russon Gilman is particularly interested in revitalising American democracy, local innovation, and the opportunities and challenges of digital technologies to enhance governance and public policy.
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Digital tools for democracy: what’s been built and where are the spaces?
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An overview of what tools existed for democracy in 2020, by mySociety’s researcher Alex Parsons.
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How we failed to build an online deliberation tool: experience from Taiwan
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g0v began as a hacktivist group, and went on to shape Taiwan’s digital policy. One project sought to increase online civic participation. Who could be better positioned to do this work? But things didn’t go as smoothly as anticipated.
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What does the African feminist future of civic technology look like?
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Women and sexual minorities are frequent victims of online gender-based violence. But we are yet to fully understand the impact that this has on women across Africa, and on how they access civic technology.
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Accountability through petitions: elections 2019
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Could a shift to digital accountability happen, if candidates are exposed to local and national petitions?
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Pledge trackers as catalysts for accountability
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Transparency International UK’s Promise to Practice project tracks and advocates for the implementation of governments’ anti-corruption commitments made at the 2016 London Anti-Corruption Summit.
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From citizens to data points: the datafication of citizen engagement
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Technologies such as constituent databases are helpful for collecting, storing, and analysing constituent communication, but they promote the datafication of citizen information.
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The FOI Clearing House: an openDemocracy investigation into Freedom of Information at the heart of government
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The Clearing House is a unit within the UK Cabinet Office that “advises on” and “coordinates” FOI requests referred by government departments.
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It takes two: when citizens and Congress Members deliberate online
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Researchers invited 150 constituents that were representative of the district to a week-long, single topic, online forum with their Member of Congress.
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Leave no-one behind: overcoming hurdles to online citizen assemblies
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FutureGov was commissioned by Blackpool Council to deliver a neighbourhood assembly on climate change. But Blackpool’s population is in the top 10% most deprived in England, and they had to recognise that there were significant barriers to online participation.
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Accessing quality information for civic tech success: how can we overcome barriers to accessing good data and documentation?
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Practitioners from around the world discuss the challenges of accessing quality data and information for civic tech projects, as well as their solutions and ideas to tackle these.
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Digitising parliaments: it took a pandemic
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Things that once were deemed by governments as impossible or not important enough – like remote voting – have become a reality in parliaments across the world since the emergence of COVID-19.
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What role for Civic Tech (and data) in mitigating the climate crisis?
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We know that civic technology can do things such as help citizens hold their representatives to account; present data and information about policy and decision making in more accessible ways; and get information to the right people. The next crucial step is to understand how this wealth of skills, experience and tools can be used in the most beneficial way to mitigate the climate crisis.
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Examples of civic technologies and their impacts
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Now that the Civic Technology sector has matured, we can take a step back and assess its worth.
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Fireside chat: Stephen King, Omidyar Network
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The Omidyar Network is one of the most significant benefactors for those working in Civic Tech. Through the Governance & Citizen Engagement initiative, it supports a broad range of organisations working in the US and around the world.
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Impacts of budeshi.ng on Nigerian public procurement
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With Budeshi it was possible to demonstrate to public institutions the benefits of using unique identifiers to link budget and procurement data to public services.
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The impacts of open contracting reforms in Ukraine and Slovakia
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Open Contracting Partnership presents evidence of the impact of open contracting reforms from Ukraine, Slovakia and beyond. What do they measure, how and why? What lessons have been learned — and what mistakes were made along the way?
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Findings of the Taiwan Open Government Report
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Open Culture Foundation finds that there are significant structural issues at stake which, if left unfixed, will leave the concept of Open Government as little more than a beautiful slogan for Taiwan.
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The impacts of PopVote in Hong Kong
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Sharing the outcomes of a project that experimented with blockchain technologies to make an election process in Taiwan more secure from cyber attacks.
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Digital skills training for better citizen participation in France
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Video footage of TICTeC@Taipei conference session by French Digital Agency, a governmental agency overseen by the Ministry for the Economy.
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Technology for civic participation/engagement: Q&A
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Questions from the floor for this TICTeC@Taipei session’s panelists.
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Taiwan Open Government report release forum
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This discussion, in Chinese, was livestreamed and can now be watched as a video.
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Struggling democracy: how can civic tech fight against openwashing
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Video footage of TICTeC@Taipei conference session featuring panellists from Open Culture Foundation (Taiwan), Code for Pakistan, Sinar Project (Malaysia), Thai Netizen Network and Code for Japan.
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Digital platform and training boost participation in rural Kyrgyzstan
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Produced thanks to a TICTeC Labs grant, this case study documents how the World Bank worked with the government to empower local communities to make decisions, facilitated by a digital platform.
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Participation must be designed to ‘leave no one behind’: Argentina case study
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Produced thanks to a TICTeC Labs grant, this case study documents how Rosario municipality makes their digital participatory budgeting tools accessible to individuals with visual disabilities.
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Chilean institute harnesses digital platform to engage young people as change agents
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Produced thanks to a TICTeC Labs grant, this case study documents how the Chilean government’s National Youth Institute used a digital platform, CitizenLab, to get young people involved in policy making.
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Election Violence Tracker, Nigeria
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A TICTeC Labs grant allowed PolicyLab Africa to launch this project, an open-source reporting tool that enables citizens to document and report violent incidents during Nigeria’s elections.
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Digital tools for democracy: what’s been built and where are the spaces?
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Alex Parsons, the Research Associate at mySociety, gives an overview of tools for democracy as things stood in 2020.
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Q&A for “Technology for civic participation/engagement”
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Audience questions for the sessions in this section of TICTeC@Taipei, covering participation tech for Taiwan, France and Hong Kong.
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Monitoring Sub-National Parliaments
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A PMO community of practice meeting discussing the challenges of monitoring parliaments at the subnational level
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Long Running PMO Sites
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A discussion about the challenges of running PMO sites for a long time
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